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Trilogy Kitchens & Remodeling of Arlington Height Illinois has Poor workmanship by Anthony and his crews!!!My floors are warped!!!

This company has no idea what they are doing!!

Check out other reviews online and the BBB they have an F rating ! If I could give this "Trio" a negative rating I would! From the back round checks my lawyer has made they have only been in business a couple years. Before spending your hard earned money on a kitchen or flooring project check around, there are a lot of companies in the Schaumburg, Arlington Heights Illinois area for a lot cheaper and do better work.

DO NOT USE THIS COMPANY !I'M PISSED!

Monetary Loss: $1.

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Anonymous
#308628

User Rating: 1 out of 5 stars

by Olivia 08/15/2010

We had a solid oak floor installed in our dining room, main hall and foyer, approximately 450 sf. by Trilogy Kitchens and Remodeling of Schaumburg, IL. We were getting what seemed like a great deal, but kept running into what Trilogy referred to as "unexpected expenses." The expenses of course popped up when the job was already so far underway that there was no choice but to have it completed by Trilogy or wait with our house in shambles until we could find someone else to complete those aspects of the project for a reasonable rate.

One example is that after our existing floor was torn out almost entirely we were told that we would need to have a new layer of plywood installed. At this point, the slate tile was removed, the sub floor was gone and the exposed planks of wood made it so we could see through to our basement, and our kitchen and living room were filled with the re-located furniture and we couldn't really even walk through our house.

With our house in this condition, I was told that to lay 15 sheets of plywood would add on an extra $1200 in materials and labor. I called Menards and the cost for a 4 x 8 sheet of plywood is $15. That means I was going to be charged almost $1000 by Trilogy Kitchens and Remodeling to lay plywood (It took 2 carpenters approximately 3 hours to put down the plywood). I was told that this was an unexpected cost and since the tile and subfloor were...

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